At jilidd, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our platform.
Summary: jilidd is committed to protecting the personal data of every player on our platform. This Privacy Policy is written in plain, clear English so you know exactly how your information is handled. By registering and using jilidd, you consent to the data practices described in this policy.
jilidd ("we," "us," or "our") operates the online gaming platform accessible at jilidd.club (the "Platform"). We are committed to safeguarding the privacy and personal data of all users who access or register on our Platform, including players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
This Privacy Policy ("Policy") describes how jilidd collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform. It has been prepared in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
This Policy applies to all personal data collected through the jilidd Platform, including data collected via our website, mobile interface, customer support channels, and any other services we provide. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
If you have any questions about this Policy or how jilidd handles your personal data, please refer to Section 14 for our contact details. We encourage you to read this Policy in full before using the Platform.
jilidd collects only the personal data that is necessary for the operation of our Platform, compliance with legal obligations, and the delivery of a safe and enjoyable gaming experience. The categories of personal data we collect include:
Sensitive Personal Information: Where jilidd collects sensitive personal information as defined under RA 10173 (such as government ID numbers), we apply heightened security measures and process such data only to the extent strictly necessary for identity verification and regulatory compliance.
jilidd collects personal data through the following means:
jilidd uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, contact details |
| Identity verification (KYC/AML compliance) | KYC documents, date of birth, address |
| Processing deposits and withdrawals | Financial data, transaction history |
| Delivering gaming services and game history | Gaming activity data, session logs |
| Customer support and dispute resolution | Contact details, account history, support records |
| Fraud detection and platform security | Technical data, IP address, transaction patterns |
| Responsible gaming monitoring | Gaming activity, self-exclusion records |
| Regulatory reporting and legal compliance | Identity data, transaction records |
| Promotional communications (with consent) | Email address, mobile number, gaming preferences |
| Platform improvement and analytics | Technical data, usage patterns (anonymized) |
jilidd will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
jilidd processes your personal data on the following legal grounds as recognized under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations:
jilidd does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Policy:
International Transfers: Some of jilidd's service providers may be located outside the Philippines. Where personal data is transferred internationally, jilidd ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of RA 10173.
jilidd uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilidd Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.
jilidd retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general data retention periods are as follows:
Upon expiry of the applicable retention period, jilidd will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
jilidd takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
Your Responsibility: While jilidd implements robust security measures on our end, you also play an important role in keeping your account secure. Never share your jilidd password or OTP with anyone, use a strong and unique password, and contact our support team immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jilidd. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
As a jilidd player, you are entitled to the following data rights at any time.
Request a copy of the personal data jilidd holds about you, including how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data we hold about you, such as an outdated address or incorrect name spelling.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on jilidd's legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format to transfer to another service provider.
File a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jilidd has not handled your data in accordance with RA 10173.
The jilidd Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jilidd does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the jilidd Platform, please contact our support team immediately so we can take appropriate action.
Age Verification: jilidd actively enforces the 21+ age requirement through our KYC verification process. All players are required to verify their age before withdrawals are processed, and we reserve the right to request age verification at any point during a player's use of the Platform.
The jilidd Platform may contain references to third-party services such as payment providers. Please note that jilidd does not control the privacy practices of third-party services and is not responsible for their privacy policies or data handling practices.
We encourage you to review the privacy policies of any third-party services you use in connection with your jilidd account, including your chosen payment provider (GCash, PayMaya, BPI, BDO, or Metrobank), to understand how they handle your personal data.
jilidd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how jilidd protects your personal data. Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilidd handles your personal data, please contact our designated Data Protection Officer (DPO). We are committed to responding to all data-related inquiries within a reasonable timeframe and in accordance with the requirements of RA 10173.
Data Protection Officer – jilidd
Email: [email protected]
General Support: [email protected]
Please include your registered username and a clear description of your request or concern. For data access, rectification, or erasure requests, we may require you to verify your identity before processing your request.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data rights have been violated. The NPC can be reached through their official government channels.
We go beyond the minimum requirements to keep your personal information protected at every step.
Every piece of data you send to jilidd is protected by 256-bit SSL/TLS encryption, the same standard used by major banks and financial institutions in the Philippines.
jilidd fully complies with the Philippine Data Privacy Act of 2012. We have a designated Data Protection Officer and maintain all required data processing records.
Your personal data is accessible only to authorized jilidd personnel on a strict need-to-know basis. All access is logged and regularly audited for compliance.
jilidd will never sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays within the jilidd ecosystem.
In the unlikely event of a data breach, jilidd will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
Manage your marketing preferences, request your data, or ask for deletion at any time. jilidd makes it straightforward to exercise your rights under RA 10173.
Your data is protected, your privacy is respected, and your gaming experience is our priority. Join thousands of Filipino players who trust jilidd every day.
21+ For entertainment purposes only. Please gamble responsibly.